New Frontier Immigration Law logo

Abogado / Abogada Mexico

New Frontier Immigration Law
Contract
Remote
Mexico
$18,000 - $25,000 USD yearly
Customer Service Roles

About Us

Join the New Frontier Immigration Law
team and help change the lives of 1 million undocumented immigrants in the USA. Our fast-growing, mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems.  


Learn more about New Frontier Immigration  here.  

Learn more about our CEO/Founder Hillary here

Learn more about our Core Values here


Why Apply

Are you ready to join one of the fastest-growing law firms in the US, where incredible opportunities await? Here, we don’t just offer a job; we provide an environment that challenges you to become the best version of yourself.  



Role Objective

We are seeking a client-orientated Attorney for this sales position. Our Attorneys act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.


Success Attributes: 

The best Attorneys are genuinely delighted to help customers. They’retolerant, empathetic, and intensely communicative. They love to talk. They'reconfident at troubleshooting and investigate if they don’t have enough knowledge to fix the problem. The goal is to ensure exceptional service standards and sustain high customer satisfaction.


Responsibilities 

  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers’ needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers


Requirements

* Please be aware that a law degree is required for this contract position.  The ideal candidate for this role must possess both legal expertise and previous demonstrated success in sales.

  • Bilingual in English and Spanish (native level Spanish)
  • Possess a four-year bachelor's degree and a three-year law degree from an accredited law school and be in good standing
  • Have previous experience and demonstrated success in sales
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different typesof characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively



Compensation

  • $18,000-25,000 MXN (Depends on Experience)