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Customer Service Representative – Classic & Muscle Car Parts

Somewhere
Full-time
Remote

Position: Customer Service Representative – Classic & Muscle Car Parts
Working Hours: 8am – 5pm EST, Monday to Friday
Salary: $2,000/month
Contract Type: Independent Contractor

🔧 About the Company:

A well-established, family-owned business with over 60 years in the classic car industry. They specialize in hard-to-find parts for American classic and muscle cars, supporting restoration shops, collectors, and auto enthusiasts worldwide. Currently undergoing an exciting period of modernization, the team is committed to innovation, customer satisfaction, and preserving automotive history.

🚗 About the Role:

This is a remote Customer Service position tailored for someone who knows cars and has a real passion for the automotive world. Your job is to help customers—ranging from hobbyists to professional restorers—identify the right parts for their classic or muscle car projects. If you're the go-to person in your circle for car advice or enjoy talking about restorations and upgrades, this is your kind of job.

🔑 Key Responsibilities:

  • Assist customers in identifying the correct parts for classic and muscle car restoration projects

  • Offer knowledgeable, friendly customer support to a global customer base

  • Use web-based tools like CRMs, product databases, and order management platforms

  • Maintain accurate records of customer interactions and transactions

  • Support internal improvements and collaborate with a growing, tech-forward team

✅ Qualifications:

  • Familiarity with auto parts and strong general automotive knowledge

  • Knowledge of American classic and muscle cars (1930s–1980s) is highly preferred

  • Typing speed of at least 60 WPM (screenshot proof required)

  • Excellent computer literacy and confidence using online tools

  • Friendly, detail-oriented, and adaptable mindset
  • Must be passionate about cars. ​​​​​​​
⭐ Preferred:

  • Experience in automotive customer service, sales, or parts departments

  • Familiarity with platforms like Shopify, CRM systems, or inventory tools

Apply now
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