Leasing Coordinator

Location: Remote

Employment Type: Full-Time

About the Company

Our client is a rapidly growing, tech-enabled property management company that’s redefining how rental properties are managed. Their platform provides rental owners with the only solution in the industry that delivers a full-service experience at a fraction of the cost.

Perks & Benefits

• Work with a young, innovative team and build lasting friendships
• Flexible work-from-home arrangement
• Career growth opportunities with fast promotion potential
• Exposure to other areas of tech such as engineering and product management

About the Role

We are seeking a Leasing Coordinator with strong property management and customer service experience. This role is ideal for someone passionate about solving problems, delivering exceptional service, and helping customers succeed. Your work will directly influence the real estate industry and shape the future of property management.

Key Responsibilities

• Identify and recommend opportunities to automate repetitive tasks
• Partner with the product team to design and test internal and customer-facing software tools
• Coordinate collection of house keys and lockbox installations remotely
• Review inspection reports and discuss scopes of work with property owners
• Remotely manage a high volume of repair and cleaning requests with vendors
• Communicate clearly and professionally with showing attendees, applicants, property owners, and vendors via email, phone, and text
• Source and evaluate service vendors to expand the professional network
• Manage multiple priorities while addressing concerns and questions from various stakeholders
• Conduct weekly meetings with property owners to review progress and make necessary adjustments
• Maintain high attention to detail and resourcefulness when troubleshooting issues

Requirements & Qualifications

The ideal candidate will:

• Have experience with leasing and make-ready processes (turning residential units rent-ready)
• Understand common home repairs (handiwork, plumbing, electrical, etc.)
• Possess strong task management skills and enjoy managing daily priorities to completion
• Excel at customer problem solving and be able to guide others in the same
• Be tech-savvy and quick to learn new software tools with minimal guidance
• Enjoy phone conversations and using them to get results quickly
• Be collaborative and adaptable as the team grows
• Maintain organized and documented workflows to support scalable operations
• Demonstrate strong communication and interpersonal skills with a customer-first mindset
• Thrive in a fast-paced, evolving environment
• Hold a BS/BA degree (preferred)