Senior Analyst - Procurement Services

Company Description

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS Costa Rica - Launched in 2009, the WNS Costa Rica delivery center is fully functional and scalable, We are spread across more than nine countries across North America, South America, and Europe serving various industries like Retail and Consumer Packaged Goods, and Insurance with Strong socio-political factors such as political and economic stability, highest literacy rate in the region and a sizeable young and educated population having a strong multi-lingual population with English, French, Portuguese, Spanish, etc.Why Join Us?At WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core.

Job Description

The Sr. Sourcing Analyst will execute services for a sourcing project, in most cases from start to finish, including but not limited to – sourcing requests validation per client guidelines, requirements analysis for the bid packages, communicating with client requesters to close any data gaps, prepare and publish the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, and summarizing proposals back to the requestor.

Key Responsibilities / Job Duties

• Provides sourcing services (RFP, RFI, RFQ) to our clients based on predefined service levels, managing 7-12 simple and/or intermediate projects simultaneously
• Support teammates on various sourcing activities as assigned (e.g., RFx development, NDA management, spend data analysis, and proposal summarization)
• Once a project request is received, recognize if there are missing requirements, perform due diligence and validation, follow up with the requestor to obtain further project details and answer any process related questions/status
• Gather and summarize bid requirements, prepare bid package and publish to suppliers using an eSourcing tool
• Follow instructions contained in a category strategy card and other available Intellectual Capital (IC) regarding which suppliers to use and how to obtain quotes/proposals
• Research and identify suppliers as required (i.e., supplier discovery)
• Analyze proposals submitted, prepare summaries, and present back to the client in a concise manner supplier
• Project documentation (e.g., creating project folders, spend and savings documentation and validation, status updates)
• May participate in peer reviews for other team member’s projects and check for quality, consistency and compliance with DSS methodology and client specific requirements
• Sourcing Analysts may also support the delivery of other DSS procurement and sourcing services including: spend analysis, supplier performance management, and contract administration

Knowledge, Skills and Abilities

• Strong customer service orientation
• Strong analytical skills
• Excellent written and verbal communication skills (internally, with client stakeholders, and the supplier community)
• Ability to summarize information
• Ability to follow a process based on documented guidelines
• Strong team player
• Ability to navigate client and DSS systems to obtain required data
• General knowledge and understanding of sourcing/procurement fundamentals (e.g., basic proficiency in pricing structures, organization of project deliverables, RFx formats, survey development)
• General project management proficiency (e.g., understands project management basics)
• Strong Excel skills, including working knowledge of filters, sorting, pivot tables, basic formulas, advanced formatting techniques, and advance data manipulation skills
• Proficiency in MS communication tools: MS Word, Outlook, Live Meeting
• Proficiency of at least one eSourcing tool (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) at an “advanced” level (as defined by DSS, Software company, or client standards)
• Proficiency in various DSS project documentation and tracking systems

Qualifications

Bachelors Degree or equivalent work experience is preferred

A minimum of 2-4 years of work experience in operational, procurement, sourcing or service desk management

Understanding of at least one to three categories (e.g. pricing structures, terminology, bidding sheet development expertise, cost structure, key vendors, etc.)