Welcome Call Specialist, Shared Experience
Porch GroupPorch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by
1) providing the best services for homebuyers
2) led by advantaged underwriting in insurance
3) to protect the whole home.
As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.
In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.
The future is bright for the Porch Group, and we’d love for you to be a part of it, as our Porch | Welcome Call Specialist
THE POSITION
Welcome Call Specialists will be helping homeowners select the various products and services that they will need during and after the process of moving into their new homes.
WHAT YOU DO
Your core responsibility will be to develop relationships with new homebuyers by providing services like homeowners insurance, handyman services, moving services, cable services, change of address, and many other services. This relationship will be ongoing with the homeowner through the move-in process.
You will receive remote onboarding training and ongoing call coaching and feedback. This is a remote position and you must be able to work remotely without interruption for at least 8 hours per day.
You will have the opportunity to have a major impact on our company and our product.
We are a fast-growing company with an exciting roadmap, lots of momentum, and a committed leadership team. You'll get to experience entrepreneurship up close and personal as you work with leaders who are focused on immediate and significant business growth.
WHAT TO EXPECT:
Quick recruitment process through video calls.
Pay rate: MXN 85.00 an hour
Monthly Potential bonus: Average of MXN $9,000
Training: paid initial training, as well as ongoing training to help you develop in your role and career.
Career path: this is only the beginning! We offer real opportunities for career growth as our team keeps on growing!
Support: You’re working from home, but not alone! Your team is available in real-time to help you be successful!
Work/Life Balance: This is a 100% remote job, which means no more time wasted in traffic! Spend more time at home, where your family needs you!
WHAT YOU BRING:
Excellent written & verbal skills
A commitment to individual excellence and a proven team player
Desire to work in a fast-moving sales and customer service environment
Prior sales experience and customer service a plus
A positive attitude and pride that stems from doing great work
Regular attendance and punctuality are essential to our business
Comfort with the usual suite of software productivity tools like MS Office or Google Docs and the ability to learn new software solutions.
Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload.
Equipment: a laptop (or a desktop computer) and an internet connection that meet our minimum requirements.
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What’s next?
Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!
Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.
Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.