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Administrative Assistant (English, Remote)

RVStaffing
Remote
Colombia
Customer Service Roles
Administrative Assistant - Colombia
Full Time - Remote


VIP Medical Group is a leader in vein and pain management, committed to providing excellent patient care through our specialized treatments and compassionate approach. Our team’s focus on innovation and professionalism ensures that every patient receives the highest quality of service.

Position Summary:

As an Administrative Assistant, you will support our mission by helping maintain smooth operations and delivering an outstanding experience for our patients. Responsible for providing administrative support to the clinic’s daily operations, ensuring efficiency and a positive experience for both patients and staff. This role involves assisting with office tasks that enhance the clinic’s medical records team functionality. The ideal candidate will be organized, proactive, and dedicated to delivering exceptional customer service in a fast-paced healthcare environment.

What You'll Do:
  • Maintain accurate and confidential patient records.
  • Coordinate with staff to improve appointment flow and reduce wait times.
  • Prepare documents and forms related to patient care.
  • Process payments, invoices, and insurance claims as directed.
  • Manage office supplies and maintain clinic organization.
  • Assist with special projects, events, and meetings.
  • Facilitate communication for a cohesive team environment.
  • Perform additional duties assigned by medical records leadership.

What You'll Bring To The Team:
  • ​​​​​​​High school diploma required; associate’s degree preferred.
  • 1–2 years of administrative or front-desk experience, ideally in healthcare.
  • Experience with electronic health records (EHR) is a plus.
  • Strong organizational and multitasking abilities.
  • Excellent communication and customer service skills.
  • Proficient in Microsoft Office and office equipment.
  • Able to maintain confidentiality and handle sensitive data discreetly.​​​​​

We Offer You:

  • Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose.
  • Flexible working environment, flexible schedules and salary offers starting at $3M COP per month!
  • Remote positions
  • One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work.
  • Private health insurance for you plus a family member.