Key Account Associate | Join Our Talent Backlog

Key Account Associate

At Vozy we want to transform the quality of conversations to help people reach their full potential because we firmly believe that every conversation is an opportunity to impress, connect, and grow.

That's why we developed a platform that unifies enterprise customer interactions, automating and enhancing the experience from start to finish.

We combine Conversational AI and Automation to harness the power of conversations and elevate the customer experience at every touchpoint.

As we continue to grow, we’re looking for a Key Account Associate to join our team and develop into a skilled key account manager.

As a Key Account Associate, you will:

• Manage accounts within our current portfolio, ensuring excellent service and fostering client relationships.

• Serve as a trusted advisor to our clients, educate them on the customer service space, industry specific adoption of AI and ML technologies, and general optimization methods for their business leveraging Vozy.

• Manage our key account portfolio, generating active prospecting for new opportunities, resulting in Crosselings and Upsellings. That is; account growth with existing and new areas, offering the complete product portfolio.

• Collaborate with internal teams to ensure that client needs are met effectively and efficiently.

• Comply with the company's information security policy.

• Gradually take on more responsibility as you grow into the role, with opportunities for further professional development.

What you'll need:

• Professional background, ideally with experience in SaaS or from strong B2B industries such as Banking, Telecommunications, or Insurance.
• English proficiency at a B1/B2 level, with a commitment to improving if you’re currently at an A2 level.
• A proactive attitude and a willingness to learn, grow, and take on more responsibility over time.

Vozy Culture:

At Vozy, transparency isn’t just a buzzword—it’s how we do things. We keep information flowing openly and honestly, making sure everyone is on the same page and working towards the same goals. Even in the fast-paced and ever-changing tech world, we never lose sight of the people who drive our growth.

We’re a fully remote team, our async tools let you manage your time in a way that works best for you, while our live meetings are all about connecting, making decisions, and moving forward together.

We’ve got some fun traditions too! We’re big on respecting everyone’s time, so if you’re more than a minute late, you’ll have to bust out a rap (or at least give it your best shot)!

What we offer:

• 100% remote work (contractor).
• Salary + 3.33% commission (uncapped)
• Stock options.
• Paid health insurance.
• 20 vacation days.
• Day off to celebrate your birthday.
• 20 annual public holidays.
• 10 days off for self-care.
• 20 days of disability leave.
• Maternity/Paternity leave.
• Access to co-working spaces.
• Platzi license for continuous learning and growth.
• Annual office supplies voucher.

Think you might not tick all the boxes?

At Vozy, we value potential as much as experience. If you’re passionate about what you do and eager to grow, we encourage you to apply even if you don’t meet every single requirement.

You might be the perfect fit for us!