Part-Time Phone Support & Lead Management (Bilingual) (JOB ID: ERIJEN)

About the Client:
The client is a commercial interior construction company specializing in tenant improvements for office and retail spaces. With a reputation built largely through word-of-mouth, they are now expanding their reach through new marketing initiatives. The client is focused on delivering high-quality buildouts while streamlining project management and communication.

Position Overview:
We are seeking a proactive and bilingual (English/Spanish) Virtual Assistant to support both phone-based customer service and administrative functions. This role is part-time to start (20 hours/week), with the opportunity to scale to a full-time position. Ideal candidates are located in Latin America, align with U.S. time zones, and can contribute immediately to lead management, outreach, and personal assistance.

Key Responsibilities:

• Provide phone support during U.S. business hours using RingCentral
• Manage leads from ongoing marketing campaigns
• Conduct outreach to property managers and real estate professionals
• Perform data research and schedule appointments
• Manage calendars and perform light personal assistant duties
• Assist with simple sales and marketing materials (e.g., PDFs, PowerPoint)
• Learn and adapt to new systems and tools as needed
  
  
  
  

Requirements:

• Bilingual: Strong English required; Spanish is a plus
• Prior experience in phone support, customer service, or virtual assistance
• Excellent communication and organizational skills
• Tech-savvy, with the ability to quickly learn new platforms
• Familiarity with CRMs or marketing tools is a plus
• Ability to work independently and handle multiple tasks
  
  

Compensation & Schedule:

• Part-time: 20 hours/week at $6–$7 per hour ($560/month)
• Opportunity for full-time (40 hours/week at $1100/month)
  
  

Tools & Technology:

• RingCentral for phone communications
• Exploring CRM options, potentially GoHighLevel or similar