HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
Roiback, part of HBX Group, is a leading provider of direct channel solutions for hotels. We help our partners grow their direct bookings through cutting-edge technology, digital marketing, and strategic consulting.
Location Flexibility: While this role is regionally focused, we are open to considering remote candidates based in the Pacific region of Mexico, particularly in or near Puerto Vallarta.
Your Role: Sales Manager
As a Sales Manager, you will lead the commercial strategy for your region, focusing on two key areas:
Driving new client acquisition to meet financial targets. Strengthening relationships with existing partners to ensure long-term growth and satisfaction.
You will play a pivotal role in expanding Roiback’s presence, representing our brand, and collaborating with internal teams to deliver exceptional value to our clients.
Key Responsibilities
Continuously analyze the market to identify new business opportunities.
Define and implement strategic plans to approach and convert targeted hotel clients.
Negotiate and close commercial agreements with hotels and hotel chains.
Develop strategic partnerships to expand Roiback’s footprint in the region.
Represent Roiback at industry events, acting as a brand ambassador.
Conduct regular client visits and performance reviews to ensure satisfaction and retention.
Re-negotiate existing agreements when needed to align with evolving client needs.
Report regularly on performance, market trends, and strategic progress to regional leadership.
Coordinate and support the team in commercial presentations, negotiations, and portfolio optimization.
What We’re Looking For
Skills & Competencies
Strong interpersonal and communication skills
Excellent negotiation and organizational abilities
Collaborative leadership and team coordination experience
Self-motivated and results-oriented, with a proactive mindset
Creative thinker with strong problem-solving and analytical skills
Ability to multitask and perform effectively under pressure
Empathetic communicator who values diverse perspectives
Experience & Qualifications
Minimum 3 years in commercial roles within the hotel or hospitality sector
Solid understanding of hotel distribution, digital marketing, and direct online sales
Proficiency in Microsoft Word, Excel, and PowerPoint
Familiarity with Roiback’s competitive landscape is a plus
Degree in Tourism or a related field is an advantage
Fluent in English (written and spoken)
Willingness to travel as required
Why Join Us?
At HBX Group, you’ll be part of a dynamic, global team that’s shaping the future of travel. We offer a collaborative environment, opportunities for growth, and the chance to make a real impact.
Ready to Make a Difference?
Apply now and become part of a team that’s transforming travel through technology and innovation.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.