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Technical Account Manager (TAM)

Siprocal
Full-time
Remote
Mexico
Sales

Siprocal is a cross-device growth and monetization platform with a strong presence across the Americas. We specialize in technology, distribution, and media solutions—helping advertisers connect with millions of users worldwide.

 

We’re looking for a technically skilled, analytical, and product-focused professional to lead strategic projects aimed at advancing our mobile solutions. This role requires close collaboration with internal tech teams and clients in Brazil, Colombia, Mexico, and the U.S. Experience with SDKs, APKs, QA processes, and fluency in both English and Portuguese are essential.

 

If you're passionate about technology, product development, and making a real impact on the end-user experience, this opportunity is for you!

 

Responsibilities

  • Build and maintain strong relationships with clients’ technical teams.
  • Oversee project management and ensure successful roadmap execution.
  • Translate complex technical concepts for non-technical stakeholders.
  • Provide product insights and support adoption initiatives.
  • Analyze usage data and user feedback to drive continuous improvements.

 

Key Tasks

  • Integrate SDKs, APKs, and virtual preloading processes.
  • Conduct product testing, certifications, and feature evaluations.
  • Troubleshoot and escalate technical issues as needed.
  • Coordinate content updates, feature releases, and implementations.

 

Requirements

  • Degree in Computer Science, Engineering, IT, or related fields.
  • Strong knowledge of SDKs, APIs, and mobile app development (especially Android APKs and virtual preloading).
  • Experience with QA, software testing, and certification processes.
  • Familiarity with Agile methodologies (Agile, Scrum, etc.).
  • Hands-on experience with product analytics tools, bug tracking, and customer feedback loops.
  • Fluent in English and Portuguese (daily interaction with global teams).

 

Nice to Have (Not Required)

  • Fluency in Spanish.

 

Want to be part of a global, innovative team making a real impact?

We’d love to hear from you!