Enterprise Account Manager

About us

Avantpage is a translation provider committed to empowering immigrant and LEP communities through language access primarily in the health and government services arena.  Our business is growing, and the right candidate will have opportunities to advance within the company. We are always looking for talented professionals ready to live our values of empathy, opportunity and rigor!

Position Overview

We are seeking an Enterprise Account Manager to drive revenue growth and retention within strategic enterprise accounts. This role focuses on managing enterprise-wide contracts, expanding existing business, and strengthening relationships with senior and C-level stakeholders. The ideal candidate has experience managing multimillion-dollar portfolios ($3-4M+ annually) and excels in account expansion, contract negotiation, and stakeholder engagement.

Key Responsibilities

• Manage and grow enterprise accounts, ensuring long-term success and revenue growth.
• Develop and execute account plans to identify cross-sell and upsell opportunities.
• Analyze client data and revenue trends to identify risks and opportunities.
• Build trusted relationships with senior executives and key stakeholders.
• Oversee enterprise-wide contracts, ensuring alignment with client and company goals.
• Lead contract negotiations, renewals, and pricing discussions.
• Collaborate with internal teams (Operations, Sales, Client Services, and Leadership) to ensure seamless service delivery.
• Conduct business reviews and presentations to track performance and drive growth strategies.
• Maintain accurate CRM records for data-driven decision-making.
• Serve as the primary escalation point, ensuring quick resolution of client issues.

Required Qualifications

• 5-8 years of experience in strategic account management, client success, or B2B sales. Previous experience in the language services industry required.
• Proven track record of managing and growing enterprise accounts with $3-4M+ in annual revenue.
• Experience in translation, localization, or language services.
• Knowledge of procurement, compliance, and contract management in regulated industries.
• Experience engaging C-level and senior executives, with strong stakeholder management skills.
• Strong knowledge of contract negotiation, renewals, and enterprise contract management.
• Data-driven mindset, with experience in tracking KPIs, forecasting revenue, and identifying growth opportunities.
• Excellent communication, presentation, and negotiation skills.
• Proficiency in CRM systems (Salesforce, HubSpot, or similar).
• Ability to travel quarterly within the US for client meetings.
• Ability to thrive in a fast-paced, growth-oriented environment.

Why Join Avantpage?

• High-impact role: Manage key enterprise accounts and drive significant revenue growth.
• Mission-driven culture: Work with a collaborative team focused on language access and inclusion.
• Competitive compensation: Performance-based incentives and career growth opportunities.
• Flexible work environment: Remote-friendly with strong support for success.
  

If you are a strategic, results-driven Enterprise Account Manager, we’d love to hear from you!