Sales Development Representative

Remote | Full-Time

About the Role

We're looking for a driven, personable Sales Development Representative to join our team and own the first point of contact for prospective clients. This is not a legal role — no legal knowledge, paralegal experience, or intake background is required. We're hiring for sales talent, not legal expertise.

Your job is to conduct Free Case Evaluations — brief, structured conversations with prospective clients to understand their situation, determine whether our firm is the right fit, and set the stage for their consultation with the attorney. Think of it as a warm, confident first conversation that builds trust and qualifies the opportunity — not a legal consultation.

What You'll Do

• Conduct Free Case Evaluation calls with inbound leads and prospective clients
• Ask thoughtful, structured questions to understand the prospect's needs and situation
• Assess fit and qualify prospects before scheduling them with the attorney
• Clearly and confidently communicate how the firm can help, without providing legal advice
• Maintain accurate records of each conversation and outcome in the CRM
• Follow up with leads who need a second touch before converting
• Hit weekly/monthly targets for evaluations completed and qualified conversions

What We're Looking For

• Strong sales skills — comfortable leading conversations, building rapport quickly, and confidently guiding a prospect toward a decision
• Excellent verbal communication and active listening skills
• Ability to build trust with prospective clients who may be dealing with a stressful or sensitive situation
• Highly organized, with strong follow-up discipline
• Comfortable working independently in a remote environment
• Prior experience in sales, appointment setting, or a similar client-facing qualifying role preferred
• No legal background required — we are specifically not looking for paralegal or intake experience; this is a pure sales role

Nice to Have

• Experience with CRM tools
• Experience in phone-based sales or consultative selling
• Bilingual (English/Spanish) a plus

What Success Looks Like

You consistently deliver evaluations that feel genuine and client-first, not scripted or salesy, prospects leave the call feeling heard, and the right ones move forward to speak with the attorney with real momentum already built.